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Office Administration & Reception (Receptionist) Customer Service

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Training Tale

Summary

Price
£12 inc VAT
Study method
Online
Duration
25 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
Certificates
  • Digital Certificate - Free
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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Overview

Office Administration Online Training

Are you considering a career in office administration or Do you wish to develop your office administration skills? Your employment chances in the public and private sectors will be improved and enhanced by our special Office Administration course.

The purpose of the office administration course is to provide students a thorough understanding of office administration. With a focus on Office Administration legal ideas, Office Administration business best practices, and the underlying skills, our Office Administration course explains. You will learn about business writing techniques, time management, and particularly stress management throughout the Office Administration course. By taking our Office Administration course, you will become an expert in communication techniques, conflict resolution, and Microsoft Office skills.

Enrol in our Office Administration training to boost your output in a business environment. Without a doubt, the office administration training will give you the skills and resources you need to work more effectively and efficiently.

Main Course: Office Management and Administration

GIFT COURSES:

  • Course 01: Level 7 Diploma in Leadership and Management
  • Course 02: Operations Management
  • Course 03: Minute Taking

[ Note: Free PDF certificate as soon as completing the Office Administration: Office Administration and receptionist course]

Course media

Description

Office administration and receptionist

Curriculum of Office Administration

  • Module 1: Fundamentals of Office Administration
  • Module 2:Qualities of an Effective Administrator
  • Module 3: Information regarding shipping and mail services
  • Module 4: Ways to create effective plans and schedule
  • Module 5: Outline setting up conferences and meetings
  • Module 6: Business Writing Techniques
  • Module 7: Management of time
  • Module 8: An Overview of Stress Management
  • Module 9: Telephone Business Proficiency
  • Module 10: Communication Techniques
  • Module 11: Strategies to manage conflicts
  • Module 12: Business etiquette guidelines
  • Module 13:Basics of Microsoft Office Skills

Assessment Method of Office Administration

After completing each module of the Office Administration: Office administration and receptionist UK Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.

Certification of Office Administration

After completing the MCQ/Assignment assessment for this Office Administration: Office administration and receptionist course, you will be entitled to a Certificate of Completion from Training Tale.

Who is this course for?

Office Administration: Office administration and receptionist

Learners can take this Office Administration: Office Administration course without any prior knowledge of this topic, and there are no age restrictions. As a result, anyone interested in Office Management and Administration can enrol in the Office Management UK course.

Requirements

Office Administration: Office administration and receptionist

To enrol in this Office Administration: Office Administration and Receptionist Training Course, students must fulfil the following requirements:

  • Good Command of English language is mandatory to enrol in our Office Administration and Receptionist Course.
  • Be energetic and self-motivated to complete our Office Administration: Office Administration and Receptionist Course.
  • Basic computer Skill is required to complete our Office Administration and Receptionist Course.
  • If you want to enrol in our Office Administration and Receptionist Course, you must be at least 15 years old.

Career path

Office Administration: Office administration and receptionist

With this Office Administration training, you can open up a world of varied and important employment options in the Office Administration environment, such as secretarial manager and Office Administration roles that oversee effective operations.

Questions and answers

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Certificates

Digital Certificate

Digital certificate - Included

Reviews

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.